Support

We help with installation, catalog indexing and storefront search.

Contact

Email hakan.olcer@web.de. Include your myshopify.com domain, the page where the issue occurred and the steps needed to reproduce it. Never send passwords, access tokens or customer personal data.

Before you write

Confirm the Findeliq app embed is enabled and your theme is saved.
Open the app and run Sync catalog now.
Try the same phrase in the app's Search preview.

Response target

We aim to respond within two business days. Storefront search safely returns to Shopify's native search flow when the Findeliq suggestion service is unavailable.